Reference

rp99 Privacy Policy: How We Handle Your Account Data

Our Privacy Policy sets out how rp99 collects, stores and uses the account details you give us when you open a wallet-linked profile for DANA, OVO, GoPay or…

Phone verification recordsDANA & QRIS transaction logsLogin and device historySupport ticket data
rp99 rp99 Privacy Policy: How We Handle Your Account Data
PRIVACY CONTACT PATHS

Reach Support About Your Data or Account

If you want to know what data rp99 holds on your account, ask before you assume.

Live Chat Open live chat from the lobby footer to ask what account or payment data…
Support Ticket Submit a ticket when your request involves a records search, such as a full…
Email Follow-up Use email follow-up for written confirmation of a data request or a change to…
DATA PROTECTION STEPS

Six Ways We Handle Your Account Data

Handling your data responsibly means more than a line in a document — it shapes how we build the login page, the cashier and the support desk.

Verification Data

Phone number verification confirms you control the account before any DANA, OVO, GoPay or QRIS wallet link is approved, and…

Cookies & Session Data

Cookies keep your login session active while you move between the sportsbook, Crash Games and slot lobbies, and you can…

Payment Records

Transaction references from bank transfer, virtual account, DANA or QRIS payments are kept only for as long as needed to…

Account Security

Password resets and device checks limit access to your account, and unusual login attempts from a new device trigger a…

Data Retention

We hold account and payment records for a limited period tied to support and payment-dispute needs, after which older logs…

Requesting Changes

Contact support through live chat or a ticket to update your phone number, correct a wallet reference or ask what…

Questions About Our Privacy Policy

Here are the Privacy Policy questions we hear most often from account holders using DANA, OVO, GoPay, QRIS or bank transfer to fund their rp99 account. If your question isn't covered here, our support desk can pull the specific record tied to your login.

It covers the account, verification and payment data we collect when you register, link a DANA, OVO, GoPay or QRIS wallet, or use bank transfer, plus how long that data is kept and who can request changes.

No. We only record the transaction reference, timestamp and status needed to confirm a deposit or withdrawal; your wallet password or PIN stays with your payment provider, not with us.

Yes. Open live chat or submit a support ticket and ask for a summary of the account, verification and payment data tied to your profile; most chat requests get an initial reply the same session.

Payment records from QRIS, virtual account or bank transfer are kept only as long as needed to resolve deposits, withdrawals or a support query, after which older entries are removed from active systems.

Yes. Since access to rp99 depends on local law, some data-handling steps follow the rules that apply where you're registering from, though the phone verification and wallet-check steps stay the same.

Contact support through live chat or a ticket, confirm your identity, and ask for the phone number or wallet reference on file to be corrected before your next deposit or withdrawal.

Reach the support desk through live chat first; if the request needs a records check across DANA, OVO, GoPay or bank transfer history, a ticket follow-up gets you a written answer.