Reference

rp99 Terms & Conditions for Your Account

rp99 Terms & Conditions set the rules for opening an account, using the lobby and connecting DANA, OVO, GoPay or QRIS.

Account dutiesWallet rulesPolicy accessData requests

DANA And QRIS Rules In Our Terms

rp99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions explain what you accept when you open an account, how identity and phone details must remain accurate, and which actions may affect account access. You are responsible for protecting your login and for checking that a wallet or bank destination belongs to

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you before requesting a transaction. DANA, OVO, GoPay, QRIS, virtual account and bank transfer references are included as payment context, not as permission to bypass any account rule. We may ask for an account step or payment receipt when a status needs checking. Access depends on
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local law, including for you in Yogyakarta, and these terms apply where local law permits. We can update wording when operations or legal requirements change; the current version should be read before you continue. If you disagree with a material change, contact us through account help
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before using the affected service.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS SUPPORT

Account Help When Terms Need Clarifying

Clear policy help starts with the detail connected to your account. We ask you to send the relevant login identifier, receipt or policy wording rather than…

ACCOUNT RECORDS

How We Handle Account Policy Records

We handle policy records so you can understand what was accepted and how a request was handled.

Data handling

We use account details, phone verification results and payment references to apply these terms, check requests and respond to support.

Browser cookies

Cookies or similar browser storage may keep a policy notice, login state or preference visible on your device.

Account security

Keep your password and phone access private, and sign out on shared devices.

Record retention

We retain policy acceptance, support and transaction references for the period needed to administer the account, resolve requests and meet…

Contact route

Your first contact for a Terms & Conditions question is the account help path.

Change requests

You can ask us to correct account details or clarify how a clause applies.

Terms & Conditions Questions Before Opening

These answers cover the policy points you are most likely to check before opening an account. Read the full Terms & Conditions for the wording that applies to your account, then use account help if your question concerns a specific payment reference, device or access decision.

You can open the Terms & Conditions from the policy page and read them before completing account access. The current wording covers account duties, wallet references, data handling, security and policy changes.

Yes. The terms explain how DANA and QRIS references are handled alongside OVO, GoPay, virtual account and bank transfer records. You must use a payment destination connected to your own account.

Access depends on local law and is available where local law permits. You are responsible for checking whether access is allowed in your location before opening an account or continuing.

You need to provide accurate account details and complete the phone verification step before account access. If information changes, contact account help so the relevant record can be assessed.

Use the account help path, identify the data you want corrected and explain the reason. We may request phone verification or another account detail before changing a policy record.

The policy explains that browser cookies may retain a notice, login state or preference. Removing cookies can clear that state and may require you to review the notice again.

Send the relevant clause, payment time, receipt reference and wallet or bank rail used. For DANA, OVO, GoPay, QRIS or bank transfer, do not send your password.

rp99 Terms & Conditions for Your Account

Account Help When Terms Need Clarifying

How We Handle Account Policy Records

Data handling

Browser cookies

Account security

Record retention

Contact route

Change requests

Terms & Conditions Questions Before Opening

01 Where can I read rp99 Terms & Conditions?

02 Do the Terms & Conditions apply to DANA and QRIS?

03 Can I use rp99 under these Terms & Conditions anywhere?

04 What account step is required before access?

05 How do I request a change to my personal data?

06 How are cookies covered by the Terms & Conditions?

07 What should I send about a disputed payment term?

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